My Sony
HomeProduct Warranty
1. Hong Kong Marketing Company (A division of Sony Corporation of Hong Kong Ltd.) agrees to provide repair service for the above listed article during the effective period as stated.
2. Not Applicable to PlayStation® and Sony Ericsson products
3. Repair service will include the cost of labour, and all replacement parts required for the proper functioning of the above mentioned article but exclude the CONNECTING CORD / ACCESSORIES AND CABINET.
4. This agreement does not cover labour or materials necessary to repair :
(a) Failure when product was in commercial use (e.g. rental).
(b) Damages caused by water, fire, accident, negligence, abuse or misuse, improper voltage input, normal wear and tear, or any unauthorised repair or being tempered with.
5. In the event of change of address, telephone number, etc, the client should inform our company in writing as soon as possible.
6. Should client's computer LCD display located at outlying islands requires workshop service, the client shall be responsiblefor transporting the unit to and from one of our customer service centres.
7. Should client's Consumer Electronics product requires repair service, the client shall be responsible for transporting the unit to one of our customer service centres, and pick up at the same location.
8. An original purchase invoice with model number listed must be presented upon requesting the Repair Service.
   
  For details please visit Service Terms for Repair Services
 
       
     

About Sony  |  Global Site  |  Sitemap  |  Privacy Policy  |  Terms of User  |  Contact Us
Copyright © 2010 Sony Corporation of Hong Kong Ltd. All right reserved. "SONY" and "make.believe" are trademarks of Sony Corporation.