Thank you for your support and patronage of Sony products.

It has recently come to our attention that a limited number of Sony products that incorporate an image sensor device, or CCD, manufactured from October 2002 through March 2004 may exhibit the following condition:

When the product is used in camera mode, the LCD panel and/or electronic viewfinder exhibits either a distorted image or no image.

We have determined that this condition only occurs to a limited number of units, but may be accelerated if the units are exposed to high temperature and humidity environment.

In our efforts to ensure customer satisfaction, Sony will offer free out of warranty repair to the owners of applicable products exhibiting the above-mentioned condition caused by the image sensor device.

For further information on the applicable products and the repair service, please click on the following links to the respective product categories:

• Digital Still Camera ( Affected Model List )
• Camcorder ( Affected Model List )
• CLIE Handheld Computer- PEG-NZ90/H
• Professional Camcorder ("DVCAM" format) ( Affected Model List )

Customers who have previously paid for service for CCD replacement (as outlined above) through Sony service centers, may contact our technical hotline for further information:

Hong Kong: (852) 2389-3202
Macau: 080-0039

* Sony Corporation of Hong Kong Limited will also provide the free repair service to customers who have purchased the Sony products (applicable to the affected models with condition as outlined above) in other regions or countries.

Thank you for your understanding of this situation.

Sony Corporation of Hong Kong Limited