Dear Valued Sony VAIO customers,

It has transpired that some VGN-CS series and VGN-BZ series VAIO notebook computers exhibit some uncharacteristic fan noise.

Affected VAIO notebook computers may exhibit the following symptom:
- Cooling fan starts to make an unusual noise

Please click here to check the affected model list.

For affected models highlighted in this notice exhibiting the above-mentioned symptom, Sony will offer a free repair service for two years starting from the purchase date.

If your VAIO notebook computer experienced the said symptom, please contact Sony technical support hotline:
Hong Kong: (852) 2389-3202
Macau: 080-0039

We apologize for any inconvenience this may have caused.

Your understanding and cooperation on this matter will be greatly appreciated.

Sony Corporation of Hong Kong Limited

Privacy policy
Personal information, such as your name, mailing address and/or telephone number, provided to the Sony Contact Centre shall be kept and used by Sony only for responding to your inquiries related to this announcement and other related services.

With regard to Sony’s policy of handling the personal information, please refer to "Sony Hong Kong's Privacy Policy Statement":
http://www.sony.com.hk/portal/privacy/index_e.jsp

Please contact Sony Contact Centre if you wish to inquire, modify, erase or suspend the use of your personal information provided in connection with this announcement. Please be advised that in case of erasing or suspension of use of your personal information, Sony might not be able to provide appropriate services in accordance with the purpose of usage mentioned above.