Notice to Customers - Request to Stop Using CRT Colour TVs

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10 June, 2010

It has come to our attention that Sony CRT colour TVs manufactured before the end of 1990 utilised a particular internal component that may suffer age deterioration following very long- term use, resulting in overheating. This overheating may, in rare cases, cause the component to catch fire and the TV set to burn, and at times, cause damage to surrounding property. As a precautionary measure, we strongly request you to stop using Sony CRT colour TVs manufactured before the end of 1990 if you happen to own them.

For enquiries, please contact Sony technical support hotline:
Hong Kong: (852) 2389-3202
Macau: 080-0039

Thank you for your co-operation and support.



Sony Corporation of Hong Kong Limited


Privacy policy

Personal information, such as your name, mailing address and/or telephone number, provided to the Sony Contact Centre shall be kept and used by Sony only for responding to your inquiries related to this announcement and other related services.

With regard to Sony’s policy of handling the personal information, please refer to "Sony Hong Kong's Privacy Policy Statement":
http://www.sony.com.hk/portal/privacy/index_e.jsp

Please contact Sony Contact Centre if you wish to inquire, modify, erase or suspend the use of your personal information provided in connection with this announcement. Please be advised that in case of erasing or suspension of use of your personal information, Sony might not be able to provide appropriate services in accordance with the purpose of usage mentioned above.



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