Thank you for your continued interest in Sony products.

Recently, we became aware of a potential issue affecting a small number of units of BRAVIA Television KDL-40CX520, which were sold since February 2011. These affected units did not meet Sony’s design requirements for part of its insulation material and as such, when the units are subject to certain rare conditions (such as high temperature, high humidity and continuous usage for a prolonged period of time), customers who come into contact with the metal parts of the affected units or metal parts of a product connected to the affected units, may experience a slight irritation, with no harmful effects on the body.

To ensure customer satisfaction, we will provide free inspection and repair for the affected units.

Affected model: KDL-40CX520 sold since February 2011

Please click here to check the serial numbers of the affected model.

If you own the affected model, please contact Sony technical support hotline for detailed information regarding the free inspection and repair:
Hong Kong: (852) 2389-3202
Macau: 080-0039

Sony Corporation of Hong Kong Limited

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With regard to Sony’s policy of handling the personal information, please refer to “Sony Hong Kong's Privacy Policy Statement”:
http://www.sony.com.hk/portal/privacy/index_e.jsp

Please contact Sony Contact Centre if you wish to inquire, modify, erase or suspend the use of your personal information provided in connection with this announcement. Please be advised that in case of erasing or suspension of use of your personal information, Sony might not be able to provide appropriate services in accordance with the purpose of usage mentioned above.