Frequently Asked Questions about connecting a camera via USB

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Refer to the following questions and answers.

Charging

How to:

• Can I use a USB mobile battery as an external power supply for the camera?
• Is there a battery charger other than the supplied AC adapter for USB charging?

Troubleshooting:

• The battery packs cannot be charged when the digital single lens camera α is connected to the AC Adaptor (supplied) or to the computer using the micro USB cable.
• The battery does not charge when connected to a computer.

Transferring images to a computer

How to:

• How to transfer pictures from a digital still camera to a computer with a USB connection.
• How to transfer videos to a Macintosh computer.
• What software do I use to transfer photos and videos to an Apple Macintosh computer?

Troubleshooting:

• The computer does not recognize the USB connection from a Sony digital camera.

Playing back

How to:

• Connectivity Guide to TV

Troubleshooting:

• TV does not playback videos from a camera or camcorder connected using a USB connection.