Notice of Free LCD Panel Repair for Owners of BRAVIA LCD TV KD-55X9300D - Updated on 29th Jan 2021

April 19, 2018

Dear Valued Sony BRAVIA customers,

We'd like to announce that there is a LCD panel issue affecting the BRAVIA LCD TV KD55X9300D sold since March 2016, where the symptom described below may appear on its LCD panel.

As such, the in-warranty terms for the above-mentioned model for such symptom will be extended until 31st January 2022.

<Affected Model>
KD-55X9300D

<Extended Warranty Term>
Until 31st January 2022

<Symptom for Free Repair>
Horizontal Line symptom on the LCD panel display

<Treatment Method>
If the diagnosis of the issue is indicated as the affected LCD Panel failure, it will be handled per our internal procedure, even if in-warranty period has expired.

Please contact Sony technical support hotline for enquiries:
Hong Kong: (852) 2833-5129
Macau: 080-0039

We apologize for any inconvenience this may cause. Your support is greatly appreciated.

Sony Corporation of Hong Kong Limited

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