January 4, 2018
Thank you for your continued support for Sony products.
Sony has identified a security vulnerability in the firmware of Infineon's TPM (security chip) installed in June 2013 - February 2014 VAIO Pro 13/11 series notebook computers.
Please see the Infineon advisory located here for more details.
This is currently under preparation. Please visit this page regularly for updates.
[Affected Model Numbers] Models launched in June 2013 - February 2014 and equipped with Infineon's TPM.
[How to check if your notebook computer is vulnerable]
１． Hold down the [Windows] key and press the [R] key. Alternatively, click [Execute by specifying file name] from the [Start] menu.
２． In the [Run with Specify File Name] dialog box, enter [tpm.msc] and select [OK].
If the subject TPM is not installed, "Compatible TPM cannot be found" will be displayed and the notebook computer is not affected by this issue.
If the manufacturer's version indicates "4.31" or "4.32", the subject TPM is installed. As such, the notebook computer is affected by the vulnerability issue.
If other versions are stated, the notebook computer is not affected by this issue.
If customers with the affected models have any enquiries, please contact Sony technical support hotline:
Hong Kong: (852) 2833-5129
We apologise for any inconvenience this may have caused and thank you for your kind understanding and cooperation.
Sony Corporation of Hong Kong Limited
Personal information, such as your name, mailing address and/or telephone number, provided to the Sony Contact Centre shall be kept and used by Sony only for responding to your inquiries related to this announcement and other related services.