Article ID : 00205349 / Last Modified : 13/12/2018Print

Notice to Owners of Interchangeable Lens Digital Camera and Digital Still Camera for unauthorized software

    September 28, 2016


    Thank you for your continued interest in Sony products.

    We recently became aware that unauthorized Sony software has been downloaded and used to modify specifications of our interchangeable Lens Digital Camera α™ and digital still camera Cyber-shot®. This usage has been publicized on some web sites and Internet bulletin boards.

    Such unauthorized software is not officially released by Sony, hence we are not in a position to assure its performance and operation.

    Please note that if you use software downloaded from sources other than Sony’s official website, its operation is not assured and your product will become exempted from the warranty service.

    For enquiries, please contact Sony technical support hotline:
    Hong Kong: (852) 2833-5129
    Macau: 080-0039


    Sony Corporation of Hong Kong Limited


    Privacy policy
    Personal information, such as your name, mailing address and/or telephone number, provided to the Sony Contact Centre shall be kept and used by Sony only for responding to your inquiries related to this announcement and other related services. With regard to Sony’s policy of handling the personal information, please refer to "Sony Hong Kong's Privacy Policy Statement":

    Please contact Sony Contact Centre if you wish to inquire, modify, erase or suspend the use of your personal information provided in connection with this announcement. Please be advised that in case of erasing or suspension of use of your personal information, Sony might not be able to provide appropriate services in accordance with the purpose of usage mentioned above.