Article ID : 00205354 / Last Modified : 13/12/2018

Notice of Extended In-Warranty Terms of LCD Panel Repair for BRAVIA LCD TV KDL-46HX920 & KDL-46HX820 Customers

    Notice of Extended In-Warranty Terms of LCD Panel Repair for

    BRAVIA LCD TV KDL-46HX920 & KDL-46HX820 Customers

    May 29, 2014

    Dear Valued Sony customers,

    We would like to announce that there is an LCD panel issue affecting the following BRAVIA LCD TV models sold in Hong Kong and Macau since April2011where, depending on customer’s usage condition, the symptoms described below may arise.

    As such, the in-warranty terms for the models below for such symptoms will be extended to 31st March,2016.

    <Affected Models>

    KDL-46HX920/KDL-46HX820

     

    <Extended In-Warranty Terms>

    Until 31st March, 2016

     

    <The Symptoms will be repaired free of charge during such Extended In-Warranty Terms>

    •  The picture may not display properly.
    •  No Picture with 5 times Red Color Lamp blinking condition
    •  

    If you have any questions or require assistance, please contact Sony technical support hotline:

    Hong Kong: (852) 2833-5129

    Macau: 080-0039

    This announcement only applies to products sold in Hong Kong and Macau.

    We appreciate your understanding in this matter, and apologize for any inconvenience caused.

     

    Sony Corporation of Hong Kong Limited