June 1, 2016
Dear Valued Sony VAIO Customers,
This is an update to our March 2, 2016 announcement titled “Important Notification of Battery Pack VGP-BPS26 in VAIO Personal Computer” on the launch of the battery pack replacement programs.
Please confirm if your battery pack is one of those affected from affected battery pack confirmation. If it is identified as an affected unit, please contact Sony technical support hotline. In addition, please remove the battery pack from your PC and use an AC adapter for your safety, while you are waiting for a replacement.
We sincerely apologize for any inconvenience this may cause.
Sony Corporation of Hong Kong Limited
Personal information, such as your name, mailing address and/or telephone number, provided to the Sony Contact Centre shall be kept and used by Sony only for responding to your inquiries related to this announcement and other related services.
Please contact Sony Contact Centre if you wish to inquire, modify, erase or suspend the use of your personal information provided in connection with this announcement. Please be advised that in case of erasing or suspension of use of your personal information, Sony might not be able to provide appropriate services in accordance with the purpose of usage mentioned above.