Article ID : 00205363 / Last Modified : 13/12/2018Print

Regarding “Removal of Skype Support” on BRAVIA TVs and Blu-ray Disc players

    May 25, 2016


    Dear Valued Sony Customer,

    Skype has announced that “Skype for TV” will no longer receive software updates and therefore Sony will no longer support the Skype app on our BRAVIA televisions and Blu-ray Disc players after June 2016. For the list of affected models, please refer to the list below.

    Skype has decided to focus their investment in other areas. Please refer to the information from Skype.

    As of June 2016, the Skype app on BRAVIA TVs and Blu-ray Disc players may continue to function with some limitations for a period of time. However based on Skype’s plan to no longer support the app, we anticipate that this will not be the case in future.

    Below are the limitations regarding how Skype for TV will work on BRAVIA TVs and Blu-ray Disc players:
    2011/2012 models:

    • You will not be able to create a Skype account and cannot change your Skype Password from the BRAVIA TV or Blu-ray Disc players.
    • You will not be able to create a new Skype account from another device and sign in to Skype on the BRAVIA TV or Blu-ray Disc players.

    Please click here for the list of affected models.

    We apologize for any inconvenience this may have caused.


    Sony Corporation of Hong Kong Limited


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    Personal information, such as your name, mailing address and/or telephone number, provided to the Sony Contact Centre shall be kept and used by Sony only for responding to your inquiries related to this announcement and other related services.

    With regard to Sony’s policy of handling the personal information, please refer to "Sony Hong Kong's Privacy Policy Statement":

    Please contact Sony Contact Centre if you wish to inquire, modify, erase or suspend the use of your personal information provided in connection with this announcement. Please be advised that in case of erasing or suspension of use of your personal information, Sony might not be able to provide appropriate services in accordance with the purpose of usage mentioned above.