Article ID : 00206323 / Last Modified : 28/12/2018

Notice to Owners of SDXC/SDHC UHS-II Memory Cards SF-M32/M64/M128

    February 10, 2017

     

    Thank you for your continued support to Sony products.

    We recently found that the SF-M32/M64/M128 memory cards cannot be recognized by specific UHS-II product* or that it takes a longer time to recognize the SF-M32/M64/M128 with specific UHS-II product* (Normally, it should be recognized in less than one second).

    To address this issue, we are implementing a free replacement program for affected SD cards.

    * Sony confirmed this issue with the below product. (As of February 2017)

    Digital single-lens reflex camera OM-D E-M1 Mark II made by Olympus Corporation (when used with UHS-II compatible slot)

    * Please note that this issue might happen to products which will be released in the future.

    [Affected products: SF-M32, SF-M64, SF-M128]

    [Check Whether or Not SD card is affected]

    The affected SD card does not have a marking on the backside as the below image.

    [Period of free replacement program]

    Until March 31, 2018

    For enquiries, please contact Sony technical support hotline:
    Hong Kong: (852) 2833-5129 
    Macau: 080-0039

    We sincerely apologize for any inconvenience this may cause.

     

    Sony Corporation of Hong Kong Limited

     

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