Article ID : S500014661 / Last Modified : 11/04/2018Print

How to troubleshoot sound issues?

Troubleshooting sound issues

    1. Restart the computer.
    2.  Check the system volume to make sure the volume is not muted or too low
    3. Select a  Windows Sound Scheme .
    4.  Reinstall the sound drivers .
    5.  Resolve all conflicts in Device Manager .
    6. Remove all peripheral hardware to see if it is conflicting with the sound card.