- Why does the screen turn blue when application recovery was performed?
- Why does the system hang when application recovery was performed?
Refering to the following
1. Check the surface of the Recovery CD-ROM. There could be dirt, scratches, fingerprints or dust on the CD-ROM which may cause errors and interrupt the recovery process.
2. Check if the CD-ROM drive is working properly. Insert the CD-ROM and see if the LED of the drive is blinking.