How to find TV model no. and serial no?
You can find the television model & serial number by the following:
Method 1: At the back of the product
The serial number of a product is usually a 7 digit number printed on a label at the back of Television; though it can sometimes be tucked away somewhere, such as in a compartment. You may find it beneath a barcode, sometimes as an isolated seven digits of a longer sequence of numbers.
The serial number of a product is usually a 7 digit number printed on a label at the back of Television (when you facing the TV, the label is located at right hand side).
Method 2: At the back of the product
For Android TV, please refer the steps below:
Press “HELP” button on the TV remote control
Usebutton to scroll downward, then select [System information] under [Troubleshooting and system information].
You can find <model no> and <serial number> under [System information]
The procedure of checking TV model and serial number are varied in different models, please contact Customer Service Hotline 2833 5129 if you cannot locate the information.
For Non-Android TV, please refer the steps In the TV System Information Screen.
Method 3: On your product box
There is a bar code label sticker on the Television box, model number is start from prefix “KDL” or “KD”, then serial number is the 7-digits number (red colour) is showing like this “S01-XXXXXXX-X”.