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Sony SupportLCD TVs (BRAVIA)

KDL-32EX550

Included components may vary by country or region of purchase: RM-JD027, RM-YD077, RM-GD023, RM-SD015

    All

    DownloadsManualsQuestions & Answers
    Important Information

    Popular Topics

    • Why I cannot tune for Hong Kong Open TV channels?
    • Having trouble with your remote? Here are the five most common causes and how to solve them

    TV Connectivity Guide

    Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

    Sound & Audio

    Get help with audio settings and troubleshooting.

    Picture, Screen & Flashing Lights

    Get answers to common questions like lines on the screen, no picture and image quality.

    Important Information

    • Termination of Track ID, Music Search, Video Search on Sony 2011 and 2012 BRAVIA TVs
    • Notice for BRAVIA TV owners: Termination of VEWD TV Store on Sony 2012 through 2018 BRAVIA TVs
    • Notice for BRAVIA owners:Termination of Facebook App on selected BRAVIA televisions
    • Notice for Sony product owners:Termination of YouTube service availability affecting 2012 BRAVIA TVs
    • Regarding “Removal of Skype Support” on BRAVIA TVs and Blu-ray Disc players

    Downloads

    Looking for Firmware / Software Update of your TV?

    Find out where to find and how to update here.

    Support by Sony mobile app

    Stay informed about news, software/firmware updates and more!

    Release Date
    • Termination of Software UpdateRelease Date: 27/10/2021
      27/10/2021

    Manuals

    • English
    • French
    • Persian
    • Russia
    • Simplified Chinese
    • Traditional Chinese
    File Size
    Release Date
    • Help Guide (Web manual)File size is not provided.Release Date: 26/04/2012
      26/04/2012
    • Help Guide (Web manual)File size is not provided.Release Date: 26/04/2012
      26/04/2012
    • Help Guide (Web manual)File size is not provided.Release Date: 26/04/2012
      26/04/2012
    • [PDF]Operating Instructions(7.03 MB)Release Date: 12/04/2014
      7.03 MB
      12/04/2014
    • [PDF]Operating Instructions(4.15 MB)Release Date: 12/04/2014
      4.15 MB
      12/04/2014
    • [PDF]Operating Instructions(9.59 MB)Release Date: 12/04/2014
      9.59 MB
      12/04/2014

    Questions & Answers

    • BRAVIA TV Troubleshooting Guide
    • What is Screen Mirroring and how do I use it with my Sony TV?
    • How to find TV model no. and serial no?
    • Why I cannot tune for Hong Kong Open TV channels?
    • The picture on the TV screen is too dark.
    • Netflix errors messages and error codes
    • How to determine which version of the Netflix app is on my Sony device?
    • Network Services / Apps Status (Netflix, Amazon Video, YouTube, Spotify)
    • What are the compatible HDR formats on my TV (other than Android TV™)?
    • Internet streaming videos stop, pause, buffer, or the picture and sound quality is poor.
    • The Netflix icon is missing.
    • Will My TV Output Dolby Digital Plus Audio While Streaming on Netflix App?
    • When streaming Netflix Ultra HD, the image is not in 4K.
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    • Terms & Condition

      Product warranty and service Information

    • Repair Service

      Online onsite service booking, Charging scheme, Repair status checking

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