Article ID : 00127505 / Last Modified : 01/02/2023Print

How to & Troubleshooting for internet connection

    This article covers a selection of popular solutions for internet connection.
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    How to

    Wireless connection

    Wired connection

    Manual setup


    The TV cannot connect to the Internet

    On Google TV™ or Android TV™ models, before proceeding with the options listed below, first try restarting the TV.
    Note: If the issue is not solved by restarting, or if you do not have an Google TV or Android TV, refer to the following troubleshooting articles.

    The Wi‑Fi connection is unstable

    Unable to watch Internet video content