Article ID : 00205903 / Last Modified : 09/12/2019

Choose your headsets from below.

    TRULY WIRELESS
    (WF-1000X / WF-SP700N / WF-SP900 *1)

    TRULY WIRELESS
    (WF-1000XM3 *2)

    HEADBAND/IN-EAR
    (Wireless)

    HEADBAND/IN-EAR
    (Wired)


    *1
    For WF-SP900
    If the following situations seem to cause the issue, clean the mesh sheet with gentle running tap water.

    • Foreign substances (such as earwax) build up in the headphone sections.
    • Water gets inside the headphone sections.

    Additionally, for how to maintain and clean the player after sports (swimming or running, etc.), refer to the Help Guide.

    *2
    For WF-1000XM3
    Updating the headset software to the latest version may resolve the issue. Perform the update before going to the next step.

     

     

    Back to Main Menu