Customer Service Hotline


Hong Kong﹕(852) 2833 5129

Service Hour
Produce enquiry
& sales Technical support
09:00 - 20:00, Monday – Sat. Sun & Public Holiday closed

Setup, repair & warranty
09:00 - 18:00, Monday – Sat. Sun & Public Holiday closed

Macau﹕080-0039 ( Toll Free )

09:00-20:00, Monday – Sat. Sun & Public Holiday closed

**Please note that hotline service hour changes to 09:00-18:00 on 20 Sep, 21 Sep & 23 Sep. For details, please click here**

Email
-Product enquiry & sales
-Technical support
-Setup service
-Repair & warranty

Customer Service Centre



Causeway Bay

16/F, East Point Centre (Old Wing), 555 Hennessy Road, Causeway Bay
(Near Causeway Bay MTR Station Exit D2)
Service Hours 11:00 to 20:00, Monday to Sunday
** Except PlayStation® 、Xperia ™products & related accessories **
For PlayStation® products, please click here for the contact information of customer support.
For Sony Xperia™ Smartphones, please click here for the contact information of customer.

**Causeway Bay Customer Service Centre will be closed from 20th to 23rd September 2019. For details, please click here**



Macau

Sony Authorized Service Centre
Wah Fung Computer Services Ltd.
Alameda Dr. Carlos D'Assumpcao No.258, Praca Kin Heng Long 11 Andar A, Macau
Service Hours: Monday to Friday: 9:00am to 12:30pm;
1:30pm to 6:00pm
Saturday: 9:00am to 12:30pm
Macau Authorized Service Centre will have the following arrangement on the service hours during Mid-Autumn Festival:
13-9-2019 : 9:00am to 12:30pm; 1:30pm to 5:00pm
14-9-2019 : Close
16-9-2019 : Close

(Closed on Sunday, Macau Public Holiday and Exemption from work granted to public employees) For details, please click HERE.

**Except Mobile Phone, Xperia Tablet and related accessory** For repairing TV size 32”or above, or purchase bundled accessory for Sony products (except Xperia mobile phone & Tablet), please contact our Macau Toll Free 080-0039 for assistance.


Boardcast & Professional Service



Kwai Chung

If you want to repair the Broadcast & Professional products or
purchase related spare parts,
please bring the products to the below address:

Sony Authorized Service Centre:
B2, 3/F, Yee Lim Industrial Building, Phase 1, 32-40 Kwai Ting Road, Kwai Chung, New Territories,Hong Kong
Service Hours
Monday to Friday: 9:00am - 12:30pm, 1:30pm - 6:00pm
(Saturday, Sunday and Public Holidays – Closed)
Sony Authorized Service Centre will have the following arrangement on the service hours during Mid-Autumn Festival:
13-9-2019 : 9:00am to 12:30pm; 1:30pm to 4:00pm