Shopping Live Chat


Service Hour: 09:00 - 20:00, Monday – Sunday


Customer Service Hotline


Hong Kong﹕(852) 2833 5129
09:00 - 18:00, Monday – Sat. Sun & Public Holiday closed

Gift Redemption Registration, please click for details


Macau﹕Whatsapp text message (852) 9508 5839
09:00 - 18:00, Monday – Sat. Sun & Public Holiday closed

Customer Service Centre



Kwun Tong

Unit 01, 8/F, Telecom Digital Tower, 58 Tsun Yip Street, Kwun Tong, Kowloon
Service Hours: Monday – Saturday 11:00am to 8:00pm (except Public Holiday)
** Except PlayStation® & related accessories **
For PlayStation® products, please click here for the contact information of customer support.

**All Television and Home Theatre System are limited to on-site inspection and repair service only.**


Causeway Bay Service Centre will operate until 3p.m. on 9th July 2023.

Please visit the below address starting from 10th July 2023.
Unit 01, 8/F, Telecom Digital Tower, 58 Tsun Yip Street, Kwun Tong, Kowloon
Service hours : Monday – Saturday 11:00am to 8:00pm (except Public Holiday)

For uncollected repair machines & accessory sales orders, please visit the above address from 12th July 2023 onwards.



Macau

Sony Authorized Service Centre
Wah Fung Computer Services Ltd.
Alameda Dr. Carlos D'Assumpcao No.258, Praca Kin Heng Long 11 Andar A, Macau
Service Hours: Monday to Friday:
9:00am to 12:30pm;
1:30pm to 5:00pm.
(Closed on Saturday, Sunday, Macau Public Holiday and Exemption from work granted to public employees) For details, please click HERE.

**Except Mobile Phone, Xperia Tablet and related accessory** For repairing TV size 32”or above, or purchase bundled accessory for Sony products (except Xperia mobile phone & Tablet), Please contact us to make a repair appointment or order parts - Whatsapp text message (852) 9508 5839.


Gift redemption registration (Whatsapp message):
(852) 9508 5839


Xperia Care Customer Service Centre



Kwun Tong

Unit 01, 8/F, Telecom Digital Tower, 58 Tsun Yip Street, Kwun Tong, Kowloon
Service hours: Monday – Saturday 11:00am to 8:00pm (except Public Holiday)

** Except PlayStation® & related accessories **
For PlayStation® products, please click here for the contact information of customer support.


Causeway Bay Service Centre will operate until 3p.m. on 9th July 2023.

Please visit the below address starting from 10th July 2023.
Unit 01, 8/F, Telecom Digital Tower, 58 Tsun Yip Street, Kwun Tong, Kowloon
Service hours : Monday – Saturday 11:00am to 8:00pm (except Public Holiday)

For uncollected repair machines & accessory sales orders, please visit the above address from 12th July 2023 onwards.



Macau

Xperia Care Authorized Service Centre
Companhia de Telecomunicações de Macau
CTM Nape Shop
28,32,36,42 Rua De Bruxelas, Macau
Service hours:
10:30 to 22:00,
Monday to Sunday


Boardcast & Professional Service



Kwun Tong

Starting from 2 Mar 2020, if you want to repair the Broadcast & Professional products or
purchase related spare parts,
please bring the products to the below address:

Customer Service Centre:
Unit 01, 8/F, Telecom Digital Tower, 58 Tsun Yip Street, Kwun Tong, Kowloon
Service hours:
Monday – Saturday 11:00am to 8:00pm (except Public Holiday)


Causeway Bay Service Centre will operate until 3p.m. on 9th July 2023.

Please visit the below address starting from 10th July 2023.
Unit 01, 8/F, Telecom Digital Tower, 58 Tsun Yip Street, Kwun Tong, Kowloon
Service hours : Monday – Saturday 11:00am to 8:00pm (except Public Holiday)

For uncollected repair machines & accessory sales orders, please visit the above address from 12th July 2023 onwards.