Customer Service Hotline

Hong Kong﹕(852) 2833 5129

Service Hour
Produce enquiry
& sales Technical support
09:00 - 20:00, Monday – Sat. Sun & Public Holiday closed

Redemption, Setup, repair & warranty
09:00 - 18:00, Monday – Sat. Sun & Public Holiday closed

Macau﹕080-0039 ( Toll Free )

09:00-20:00, Monday – Sat. Sun & Public Holiday closed

-Product enquiry & sales
-Technical support
-Setup service
-Repair & warranty

Xperia™ Product

Hong Kong﹕(852) 8203 8863
For Sony Xperia™ Smartphones, please click here for the contact information of customer.

Customer Service Centre

Causeway Bay

16/F, East Point Centre (Old Wing), 555 Hennessy Road, Causeway Bay
(Near Causeway Bay MTR Station Exit D2)
Service Hours 11:00 to 20:00, Monday to Sunday
** Except PlayStation® 、Xperia ™products & related accessories **
For PlayStation® products, please click here for the contact information of customer support.


Sony Authorized Service Centre
Wah Fung Computer Services Ltd.
Alameda Dr. Carlos D'Assumpcao No.258, Praca Kin Heng Long 11 Andar A, Macau
Service Hours: Monday to Friday: 9:00am to 12:30pm;
1:30pm to 6:00pm
Saturday: 9:00am to 12:30pm
(Closed on Sunday, Macau Public Holiday and Exemption from work granted to public employees) For details, please click HERE.

**Except Mobile Phone, Xperia Tablet and related accessory** For repairing TV size 32”or above, or purchase bundled accessory for Sony products (except Xperia mobile phone & Tablet), please contact our Macau Toll Free 080-0039 for assistance.

Xperia Care Customer Service Centre

Mong Kok

12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mong Kok
Service hours:
11:00 to 20:00,
Monday to Saturday (Closed on Sunday & Public holiday)


Xperia Care Authorized Service Centre
Companhia de Telecomunicações de Macau
CTM Nape Shop
28,32,36,42 Rua De Bruxelas, Macau
Service hours:
10:30 to 22:00,
Monday to Sunday

Boardcast & Professional Service

Kwai Chung

If you want to repair the Broadcast & Professional products or
purchase related spare parts,
please bring the products to the below address:

Sony Authorized Service Centre:
B2, 3/F, Yee Lim Industrial Building, Phase 1, 32-40 Kwai Ting Road, Kwai Chung, New Territories,Hong Kong
Service Hours
Monday to Friday: 9:00am - 12:30pm, 1:30pm - 6:00pm
(Saturday, Sunday and Public Holidays – Closed)