The volume levels for broadcasts and apps* are different when using an external speaker via HDMI (eARC/ARC).
Depending on the app, the volume of the surround sound may be set louder than TV broadcasts.
NOTE: You can reduce the volume difference by setting the digital audio output to PCM with the following procedure. However, PCM cannot output surround sound.
- Open the Settings screen. How to access Settings
- The next steps will depend on your TV menu options:
- Select Display & Sound — Audio output — Digital audio out — PCM.
- Select Sound — Digital audio out — PCM.
- YouTube™, Netflix, etc.