Noise, crackling or interrupted sound are heard when playing music from a computer.
IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
The proper driver (Sony Amplifier Driver) may not be installed on the computer, and USB Audio 2.0 Drivers for Microsoft Office may have been used instead.
For proper operation, be sure to install the driver for the USB port (Sony Amplifier Driver).
You can download and install the latest version of the Sony Amplifier Driver by installing our Hi-Res Audio Player.
Register your product
Register your product information to enjoy after sales service
Terms & Condition
Product warranty and service Information
Repair Service
Online onsite service booking, Charging scheme, Repair status checking
Supplied Accessory Enquiry
Order supplied accessory
Contact Us
Hotline and service centre information
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
