Article ID : 00251700 / Last Modified : 04/09/2022Print

Why cannot I always charge my phone battery to 100% ?

I can't always charge 100% of the phone battery. / The charging always stops at 80% or 90% of battery capacity.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    Solution

    You may set the "Always" mode in the Battery Care settings, if your phone charges only up to 80% or 90% of the battery capacity at all time.

    To Charge the phone 100% :

    1. Settings > Battery > Battery care
    2. Set "Always" mode toggle OFF.

    NOTE: When Always mode is turned ON, charging would stop at 80% or 90% *1 of battery level to increase the battery's lifespan.
    *1: You can choose either 80% or 90% of the battery level for the charging limit when you select the "Always" mode in the Battery Care setting.