Article ID : 00267450 / Last Modified : 27/08/2021

The car stereo does not respond when using Apple CarPlay.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    If the car stereo does not respond when using Apple CarPlay, press and hold the HOME button for 10 seconds. The car stereo will reboot and the issue will be resolved.