Article ID : 00338239 / Last Modified : 01/03/2024Print

How to wear the wireless headset so the earbuds do not fall out of my ears? (WF-C700N)

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    1. Insert the wireless headset units into both ears.

      Put the unit with the  (left) mark on your left ear and the unit with the  (right) mark on your right ear. The left unit has a tactile dot.

      Illustration indicating the location of the tactile dot (A) on the left unit

      A: Tactile dot

      Be careful not to push the button when you put the headset units into both ears.

      B: Buttons (left, right)

    2. Twist the unit to slide the earbud deep into your ear canal.

      Hint: When you put the headset unit into your ear or adjust the positioning of the headset unit, see the illustration in step 2 for how to hold the headset unit.

    If the units does not earbuds your ears

    If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities, noise canceling effects, or call performance.

    If any of this is the case, try the following.

    • Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different.
    • See step 2 and check that you are wearing the headset properly in your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.