Article ID : 00400574 / Last Modified : 15/05/2026Print

Network service termination for certain Sony products

    Dear Valued Sony Customer,

    Network services will be terminated on certain Sony audio and video products effective 17 November 2026.

    As a result of this termination:
    •    Access to supported network services will no longer be available on affected models.
    •    Any downloaded network services may no longer be accessible on affected models.
    •    Beginning 18 November 2026, icons associated with these services may be removed from affected models.

    Services ending
    •    Spotify
    •    Google Cast

    For list of affected models, please click here

    We apologize for any inconvenience and appreciate your understanding.

     

    *Not all models are sold in all countries/regions.