Article ID : S500015491 / Last Modified : 11/04/2018Print

Why doesn't the USB mouse work after resuming from standby or hibernation?

    The USB mouse doesn't work after resuming from standby or hibernation.

    This symptom may occur to computers that use the host controller including an Intel chipset.
    This symptom can be avoided by installing Windows® XP Service Pack 1 (SP1) or later versions.

    For details on Windows® XP Service Pack, please visit Microsoft's Web page.

    For more information, please refer to the following solution in Microsoft's technical support website.
    Article ID: 315502
    The USB Keyboard Does Not Work After Your Resuming Your Computer from Standby or Suspend.
    Last reviewed: 5th Sept 2002