Article ID : S500023286 / Last Modified : 11/04/2018Print

Why does an error message appear when exiting from Outlook Express?

    Err Msg:
    I.Explorer caused an Invalid Page Fault in module Kernel 32.dll.
    (MSIMN caused an Invalid Page Fault in module Kernel 32.dll)

    The symptom has been verified by Microsoft and Network Associates.
    Please contact Network Associates on how to obtain the correction program of this symptom or the upgrade program.

    Please refer to the steps below to avoid this symptom:

    1. Click Start and click Run.
    2. Enter msconfig and click OK.
    3. Click the Startup tab and disable the McAfccWebScanX option.
    4. Click the OK.

    For more information, please refer to the following solution in Microsoft's technical support website.
    Article ID: 276459
    Last Modified: October 3, 2002
    Title: When you close an Internet Explorer window, the Error message "I.explore caused an Invalid Page Fault in Module Kernel 32.dll" appears.