Article ID : S500025771 / Last Modified : 11/04/2018Print

Why can't the fullerase function in Roxio DigitalMedia be used to fully erase the disc after using Ulead BD Recorder to create a movie?

    The fullerase function in Roxio DigitalMedia be used to fully erase the disc after using <b>Ulead BD Recorder</b> to create a movie. An error message appears at the end of the full erase and a quick erase needs to be performed first.


    This symptom is due to the access timing issue between UDF Reader and Explorer.

    The update program to solve this symptom is available in Sonic Solutions* website

    * This company is responsible for the development UDF Reader.