Privacy Policy of Sony Corporation of Hong Kong Limited
From time to time, you may be required to provide information ("Data") to Sony in order to register for membership, use or subscribe to certain services, make online purchases, or register for marketing activities held by Sony. Additional site use Data may be gathered as you navigate our web sites. This Data is gathered for the following main purposes:
(a) To establish your identity - for these purposes, contact information such as, name, correspondence and e-mail addresses will be collected from you during the registration process.
(b) To process online purchase with Sony - contact information, credit card details and other payment related information may be obtained.
(c) To subscribe the services and support - this Data comprises contact information, credit card details or other payment related information, as well as the services or support requested by you. This Data is also used to provide you with product and service updates and similar notices in respect of the services provided by Sony.
(d) To post messages submit posting to our social media, internet platform or any other means or answer a survey - email addresses or names will be collected.
(e) To tailor our service to your needs - information on service use may be used to compile aggregate statistics and carry out analysis in order to help us create content and navigation that is most relevant and user friendly to users.
(f) For marketing and promotional purposes for Sony’s electronic products and related products and/or services, as well as communication with members, including contacting you directly to inform you of new services or opportunities – names, email addresses, mobile phone number or addresses will be collected.

Whilst Sony endeavors to adhere to our strictest guidelines and select only reputable partners in providing the service, our privacy protection does not cover Data that you provide directly to third parties (including but not limited to buyers/sellers in online auctions, on-line merchants sites, other hyper linked website). Sony advises you to consult with the relevant parties before providing any data.

2.1 You acknowledge and authorize that all Data supplied by you will be retained by Sony and stored in one or more of our databases. Sony will maintain full control over and safeguard, according to strict standards of security and confidentiality all Data in these database and will NOT release to third parties except the following:
(a) Authorized employees of Sony who have received proper training on the handling of customer information.
(b) Third party service providers in providing support services including but not limited to administrative, customer services, logistics distribution, installation, telecommunications, computer, payment gateway, eMarketing, insurance, financing, and other professional services. These providers are contractually required to comply with requisite privacy standards.
(c) Credit reference or debt collection agency or similar provider of debt collection or credit information services to Sony for purpose of credit reporting, verification and risk management
(d) Any person by whom Sony is required to make disclosure by applicable legal, governmental or regulatory requirements.
(e) Any of Sony's actual or proposed assignees or transferees of Sony's rights during company's re-construction, re-organization or other similar situations.
(f) Persons whom you transact with through our service such as online merchants, any banking, financial or other institutions.
(g) Other affiliated Sony companies i.e., (i) Sony Corporation, (ii) any company of which more than 50% of its shares are owned by Sony Corporation, directly or indirectly, for the purpose to provide the relevant service or information to you.

You further acknowledge that third parties to whom Data supplied by you may be transferred in accordance with paragraph 2.1 above may be situated outside Hong Kong.

2.2 Data will not be disclosed to third parties without your consent for marketing or promotional purposes.

Sony provides users with the opportunity to opt-out of receiving unsolicited communications from Sony from time to time and/or at the time of registration. In addition, if at any point in the future you do not wish to receive any unsolicited communications from Sony, simply contact our customer relations by email, phone or in writing and our customer relations will remove you from our contact list for the purposes of those communications. Sony would retain your contact details for use only for customer service purposes, such as unavailability of our service or impact to your use of our services for any other reason, or where you have subscribed to a particular service, updates or information in relation to that service.

4.1 Sony may use "cookies" to collect Data on the usage of our service by users and to facilitate return visits. A "cookie" is a small piece of information sent by a web server to be stored on a webbrowser so it can later be read back from that browser. The Data collected from cookies is currently used to improve the functionality of our service. The Data on our service is organized and presented based on our analysis of the aggregate usage of our service. Cookies are also useful in allowing more streamlined log-in, tracking of transactions and in preserving Data between sessions.

4.2 You may disable the cookie feature on your browser without affecting your ability to transact business on our web sites. Cookies do, however, enable many convenience features of our service. Disabling cookies may require more complexity and data entry. You should also be aware that if you do disable cookies you may not be able to use certain features on our web sites.

Sony is concerned with the security of Data collected and has put in place measures to prevent unauthorized access to that Data. Sony's systems safeguard electronic communications by utilising appropriate security protocols for authentication and authorisation, including SSL, encryption, firewalls and data duplication. Notwithstanding the above, Sony shall not in any event be responsible for any breach whatsoever of security or the unauthorised disclosure or use of any such Data.

In order to help protect you and others, we monitor use of the Sony Properties in order to: identify fraudulent activities and transactions; prevent abuse of and investigate and/or seek prosecution for any potential threat to or misuse of the Sony Properties; ensure compliance with the applicable Terms of Service and User Agreements and this privacy policy; investigate violations of or enforce these agreements; and protect the rights and property of Sony, its partners, and customers. Monitoring may result in the collection, recording, and analysis of online activity or communications through the Sony Properties. If you do not consent to these conditions, you must discontinue your use of the Sony Properties.

Your Data will be retained for a period necessary to attain the specified purpose.

Sony is sensitive to users' privacy issues and recognizes the need to update this policy as new features and business services are offered by Sony. Users will be notified of any changes to the Privacy Policy prior to the change date.

Nothing in this Privacy Policy shall limit the rights of any person under the Personal Data (Privacy) Ordinance of Hong Kong. You are aware of your rights under the Personal Data (Privacy) Ordinance, including the right
(a) to check whether we hold any of your Data,
(b) to have access to your Data held by Sony,
(c) to request correction of your Data,
(d) to ascertain our policies and practices (from time to time) in relation to the Data and the types of Data held by us,
(e) to disallow access or use of your Data by Sony, and be informed of action taken in response to any such request. Sony reserves the right to charge a reasonable fee in relation to the time and attendance involved in complying with any request in this regard.

For requests to access or correct Data, please complete our Data Access / Correction Request Form (You can obtain the said Form at our Home Page (Download Form) or our Customer Services Reception Centre or Sony Store) and post to:

Data Protection Centre
P.O. Box No. 8873 at General Post Office, Hong Kong

For enquiries regarding practices and kinds of Data held, please contact our Customer Hotline at (852) 2833-5129 (HK) or 080-0039 (Macau Toll-free).

Please note that under section 19 (1) of the Ordinance, the data access request would be complied within 40 days after receiving the request form. If the request is unable or has valid ground to refuse to be complied, in accordance with section 19(2) or 21(1) of the Ordinance, you will be given a notification of such matter within the same 40 days period.