Thank you for your continued interest in Sony products.

Sony has recently discovered that, with certain units of its Digital Still Camera "Cyber-shot" DSC-T5 released on the market in September 2005, there is a small possibility that metal plating on the bottom of the camera unit may warp outwards, causing a slight cut or scratch to the skin of the user when it is directly touched.

To ensure customer satisfaction, Sony will offer one (1) free replacement of the bottom casing.



We apologize for any inconvenience this may cause and your kind understanding and co-operation would be much appreciated. Sony continues to strive to improve its quality standards to the maximum extent possible.

[Symptom and Cause]
With certain DSC-T5 units, the metal plating peels away from the camera unit and warps outwards. Due to an irregularity during the initial part production, the adhesive strength of the metal plating declined. As a result, there is a small likelihood that damage to the bottom casing could cause the metal plating to peel and warp outwards.

[Applicable model]
Digital Still Camera "Cyber-shot" DSC-T5

[Applicable serial number]
5382051 ~ 5457550

Note : Although the metal plating of units other than the above serial number range may peel if dropped or exposed to other external impact, in these cases the plating would not warp.

[How to confirm the model name and its serial number]



The model name and serial number are indicated on the nameplate at the bottom of the camera. Please confirm whether the model name and serial number is applicable. Customers with applicable units are requested to contact Sony technical support hotline:
Hong Kong﹕ (852) 2389-3202
Macau﹕ 080-0039

For more information, please visit the following Sony web site:
www.sony-asia.com/support/announcement/213036

PIM Statement
Personal information, such as your name and mailing address, provided to the contact above will be kept and used only for the above purpose.

Sony Corporation of Hong Kong Limited