Article ID : 00244305 / Last Modified : 01/04/2020

Gift Redemption Notes

    Gift Redemption Notes


    If you need to redeem the gift after purchased selected Sony products (e.g. supermarket coupons), kindly refer to below information:


    • Please visit or scan below QR Code for “Product Warranty Registration” before redemption


    • Documents required for redemption:


    XPERIA Mobile

    1. Original copy of purchase invoice
    1. Original copy of purchase invoice
    1. Bar code sticker on the packing/box

    (Suggest cutting the bar code sticker 10 days after you received the Sony product)

    1. Present original packing box OR showing the IMEI from Xperia mobile



    Bar code samples below for reference:


    Digital Camera


    Walkman or Digital Player


    Xperia Mobile



    • Redemption Deadline:



    XPERIA Mobile

    Suggest to redeem within ONE month after purchased.*

    Within specific promotion period, please contact Customer Service Hotline 8203 8863 for details.*


    (*If customer cannot redeem within one month or promotion period, please call to Customer Service Hotline asap for further arrangement)


    • Stock Availability:


      Please contact Customer Service Hotline for checking stock availability


    Customer Service Hotlines:

    General products: HK 2833 5129 (Language > press 1> press1) (09:00-18:00 Mon-Sat)

    Macau 080-0039 (Toll Free) (09:00-20:00 Mon – Sat)

    Xperia mobile: HK 8203-8863 (Language > press1) (09:00-20:00 Mon – Sat)


    • Redemption Locations:



    √* = Please contact Customer Service Hotline (Macau Toll Free) 080-0039 for premiums reserve registration