Article ID : 00266412 / Last Modified : 30/08/2021

Cannot operate the TV/AUDIO SYSTEM button on the Sound Bar remote control

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    The TV/AUDIO SYSTEM button will work under the following conditions:

    • The connected TV is compatible with the System Audio Control function
    • The Control for HDMI function is set to ON

    Note: Not all TV operations are guaranteed using the TV/AUDIO SYSTEM button. When the button does not work, operate the TV to switch the output of the connected TV sound between the TV and Sound Bar.