Why can't Remote Assistance Connection be established?
When user tried to establish a Remote Assistance session, error messages appear and the session cannot be started
Err Msg: On host side
You have been disconnected from client computer. For more information, contact client.
Err Msg: On client side
You have been disconnected from host computer. For more information, contact host.
Microsoft has confirmed this symptom.
To resolve this symptom, please download and install the file from the Microsoft Download Center:
http://www.microsoft.com/downloads/release.asp?ReleaseID=33873&area=search&ordinal=1
For more information, please refer to the following solution in Microsoft's technical support website.
Final Update : 2001/11/16
Title: Cannot Establish a Remote Assistance Connection
URL: http://support.microsoft.com/support/kb/articles/q311/8/89.asp
Err Msg: On host side
You have been disconnected from client computer. For more information, contact client.
Err Msg: On client side
You have been disconnected from host computer. For more information, contact host.
Microsoft has confirmed this symptom.
To resolve this symptom, please download and install the file from the Microsoft Download Center:
http://www.microsoft.com/downloads/release.asp?ReleaseID=33873&area=search&ordinal=1
For more information, please refer to the following solution in Microsoft's technical support website.
Final Update : 2001/11/16
Title: Cannot Establish a Remote Assistance Connection
URL: http://support.microsoft.com/support/kb/articles/q311/8/89.asp
Register your product
Register your product information to enjoy after sales service
Terms & Condition
Product warranty and service Information
Repair Service
Online onsite service booking, Charging scheme, Repair status checking
Supplied Accessory Enquiry
Order supplied accessory
Contact Us
Hotline and service centre information
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
