Article ID : 00205247 / Last Modified : 28/12/2018

Notice to Customers Using VAIO - Infineon TPM Firmware Vulnerability (Update)

Applicable Products and Categories of This Article

September 17, 2018

 

We are pleased to inform that the program update is now available for download.

Windows 8.1
Windows 10

 

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January 4, 2018

 

Notice to Customers Using VAIO - Infineon TPM Firmware Vulnerability

 

Thank you for your continued support for Sony products.

Sony has identified a security vulnerability in the firmware of Infineon's TPM (security chip) installed in June 2013 - February 2014 VAIO Pro 13/11 series notebook computers.
Please see the Infineon advisory located here for more details.

[Workaround]
This is currently under preparation. Please visit this page regularly for updates.

[Affected Model Numbers]
Models launched in June 2013 - February 2014 and equipped with Infineon's TPM.

SVP11 series:
SVP11217PGB
SVP11217PGS
SVP1121ZPGR
SVP11229PGB

SVP13 series:
SVP13218PGB
SVP13218PGS
SVP1321ZPGR

[How to check if your notebook computer is vulnerable]
1. Hold down the [Windows] key and press the [R] key. Alternatively, click [Execute by specifying file name] from the [Start] menu.
2. In the [Run with Specify File Name] dialog box, enter [tpm.msc] and select [OK].

If the subject TPM is not installed, "Compatible TPM cannot be found" will be displayed and the notebook computer is not affected by this issue.

If the manufacturer's version indicates "4.31" or "4.32", the subject TPM is installed. As such, the notebook computer is affected by the vulnerability issue.

If other versions are stated, the notebook computer is not affected by this issue.

If customers with the affected models have any enquiries, please contact Sony technical support hotline:
Hong Kong: (852) 2833-5129
Macau: 080-0039

We apologise for any inconvenience this may have caused and thank you for your kind understanding and cooperation.

 

Sony Corporation of Hong Kong Limited

 

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With regard to Sony’s policy of handling the personal information, please refer to "Sony Hong Kong's Privacy Policy Statement": http://www.sony.com.hk/portal/privacy/index_e.jsp