June 20, 2019
Dear Valued Sony Customers,
Sony has recently identified a potential vulnerability in the “Sony VAIO Update” program on Sony® VAIO® personal computers.
A security update has been released as a countermeasure and Sony recommends that all customers apply this update immediately
Sony VAIO computers with VAIO Update version 7.3.0.03150 or earlier installed.
Note: The potential vulnerability exists regardless of whether VAIO Update was preinstalled or installed by a later update.
The vulnerability could potentially allow a third party to run arbitrary code on an affected computer.
Please use VAIO Update to install "VAIO Update 188.8.131.5200 or later".
Note: If your computer uses the default VAIO Update settings, the "VAIO Update 184.108.40.20600 or later" update will have been automatically installed.
How to check the version of VAIO Update
- Open Windows Explorer.
- Browse to the Local Disk (C) ► Program Files ► Sony ► VAIO Update directory
Browse to the Local Disk (C) ► Program Files ► Sony ► VAIO Update 5 directory.
- Double-click the Version.txt file.
For enquiries, please contact Sony technical support hotline:
Hong Kong: (852) 2833-5129
Thank you for your understanding and cooperation.
Sony Corporation of Hong Kong Limited
Personal information, such as your name, mailing address and/or telephone number, provided to the Sony Contact Centre shall be kept and used by Sony only for responding to your inquiries related to this announcement and other related services.