Article ID : 00191808 / Last Modified : 01/05/2020

Frequently Asked Questions about Spotify mobile apps with the Blu-ray Disc Player.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.


    Q1: How can I use Spotify Connect on a Blu-ray Disc Player?

    A1: Check the following steps,

    1. From the Google Play or App Store, download the Spotify mobile app to your device.
    2. Connect your Blu-ray Disc player and mobile device to the same network connection.
    3. Launch the Spotify mobile app and log in to a Spotify Premium account.
    4. Select and start playing music.
    5. Tap the Connect icon and select the Blu-ray Disc Player as the audio output device.

    Q2: My Spotify mobile apps cannot detect the connected device.

    A2: Please make sure your mobile device and device are connected to the same network.


    Q3: My Spotify mobile apps cannot control the volume on the Blu-ray Disc Player during Spotify playback.

    A3: You need to manually change it by using the Blu-ray Disc Player remote controller.


    Q4: Can I enjoy Spotify Connect on a Blu-ray Disc Player with a Spotify Free account?

    A4: Unfortunately, no. You will need to have a Spotify Premium account in order to enjoy this service on the Blu-ray Disc Player.

     

    Note: With effect from 1 June 2017, Spotify service for the following models, BDV-N9200W, BDV-N9200WL, BDV-N7200W, and BDV-N5200W have been terminated.