The occurrance of this symptom may be due to Easy CD Creator Ver.4.* or older version being installed to a Windows® XP computer.
For more details, please contact the manufacturer at the Roxio website.
Please also refer to the following solution in Microsoft's technical support website for more information.
Article ID: Q315350
Title: "Incorrect Function" Error Message When You Access the CD-ROM Drive, DVD-ROM Drive, or CD-RW Drive
Last reviewed: 24th June 2003