Article ID : 00205358 / Last Modified : 13/12/2018

Notice of end of support for hardware and software products running on Windows XP

    March19,2014

    Notice of end of support for hardware and software products running on WindowsXP

     

    Dear valued customers,

     

    Microsoft Corporation announced that it would end Windows XP support on April 8, 2014. After the end of support, it will no longer provide security updates and technical support.

     

    Accordingly, Sony will not be able to support quality/security issues related to our hardware and software products running on Windows XP, which would be caused by factors occurring after such end of Microsoft’s support. Please be advised that general and security functions of subject products may not operate optimally if the subject product continues to be operated on Windows XP.

     

    To continue using your hardware and software products on newer versions of Windows, please visit our support website for your products to check compatibility.

     

    *Please note that we cannot support quality/security issues related to our products operating on former version of Windows OS for which Microsoft has already end edits support, and which would be caused by factors occurring after such end of Microsoft’s support.

     

    Sony Corporation of Hong Kong Limited

     

     

    Privacy policy

    Personal information, such as your name, mailing address and/or telephone number, provided to the Sony Contact Centre shall be kept and used by Sony only for responding to your inquiries related to this announcement and other related services.

    With regard to Sony’s policy of handling the personal information, please refer to "Sony Hong Kong's Privacy Policy Statement": http://www.sony.com.hk/portal/privacy/index_e.jsp

    Please contact Sony Contact Centre if you wish to inquire, modify, erase or suspend the use of your personal information provided in connection with this announcement. Please be advised that in case of erasing or suspension of use of your personal information, Sony might not be able to provide appropriate services in accordance with the purpose of usage mentioned above.