Article ID : 00205868 / Last Modified : 17/12/2018

Notice on Digital Photo Frame “DPF- W700” firmware update for Facebook specification changes

    April 21, 2015


    Notice on Digital Photo Frame “DPF- W700” firmware update for Facebook specification changes


    Dear Valued Sony customers,


    Certain features will no longer be available when using Facebook in the “DPF- W700” Digital Photo Frame after April 30, 2015, due to specification changes by the service provider.


    A firmware update in response to these specification changes is being prepared for release in late May and will be available for download in the Downloads section of this website.


    As a result of the firmware update, certain functions will change as stated below.


    [Affected functions after April 30, 2015]
    <Before installing the firmware update>
    - You will not be able to receive friend’s* photos.
    However, you will be able to receive photos in which you are tagged (but without the sender’s name).
    - You will not be able to use the “Like” option.


    <After installing the firmware update>
    - You will be able to receive photos from friends * who use DPF- W700, but are not able to receive from friends * who do not use DPF- W700.
    - You will be able to receive photos in which you are tagged regardless of the usage of DPF- W700.


    *Users whom you have registered as friends on Facebook.


    If you have any questions or require assistance, please contact Sony technical support hotline:
    Hong Kong: (852) 2389-3202
    Macau: 080-0039


    We apologise for the inconvenience caused and thank you for your patience.


    Sony Corporation of Hong Kong Limited


    Privacy policy

    Personal information, such as your name, mailing address and/or telephone number, provided to the Sony Contact Centre shall be kept and used by Sony only for responding to your inquiries related to this announcement and other related services.


    With regard to Sony’s policy of handling the personal information, please refer to "Sony Hong Kong's Privacy Policy Statement":


    http://www.sony.com.hk/portal/privacy/index_e.jsp

    Please contact Sony Contact Centre if you wish to inquire, modify, erase or suspend the use of your personal information provided in connection with this announcement. Please be advised that in case of erasing or suspension of use of your personal information, Sony might not be able to provide appropriate services in accordance with the purpose of usage mentioned above.